GameMasterBuddy
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GuideHelpContact & support

Contact & support

If you're stuck, found a bug, or just want to leave us an idea, here's how to reach us. GameMasterBuddy is in closed beta and your feedback genuinely matters: reports from Game Masters guide what we fix and what we build next.

Joining the beta

To get in you don't need a direct contact: use the public Join the beta form on the site. You leave your email, an administrator reviews the request, and on approval you receive a confirmation email and can log in with Google. If you already signed up and have been waiting a while, check your inbox (including spam) for the approval email before writing to us.

Asking for help or reporting a problem

For anything that isn't sign-up, the channel is support. Write to us when:

  • an error blocks you or something doesn't work as it should;
  • the Master AI answers poorly about content you know exists;
  • you have a question about your account, credits or access;
  • you want to suggest an idea or a feature.

To help us understand quickly, always include: what you were doing, what you expected, what happened and, if possible, the setting or tool involved. Before writing about a malfunction, take a look at the troubleshooting page: many situations (Master AI that "can't find", tokens players don't see, oddities after an update) are solved with a couple of checks.

Where to find the contacts

The up-to-date support addresses are published on the site (in the footer and on the help pages). Use those, so you're sure to reach the right channel even if it changes over time. We reply as soon as we can: being in beta, timing can vary, but we read everything.